What is Aritzia's return & exchange policy?

If you return items purchased on aritzia.com via Afterpay in store, we’ll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Subsequent instalments to Afterpay may be required. For more information on Afterpay, please see our .

How do I Return my Aritzia items?

Simply visit your preferred boutique and we’ll take care of it. Just avoid visiting on November 29, as we won’t be processing in-store returns or exchanges on that day. Contact Aritzia Concierge at the number or email address below to set up a return shipment. For purchases made online, you can return your purchases online and in store.

How does Aritzia return work?

The Aritzia return policy doesn’t make it easy). Once you filled everything out, click “Process Return.” And if you’re approved, you’ll get a confirmation email sent to the address on your account. Inside, there will be a link to a QR code or PDF with your shipping label. Be sure to check your spam folder if you can’t find the email.